Best Auto Repair, Chicago

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Call us for all your car needs! 773-625-7360

FAQS

Can you provide an estimate over the phone?

Some simple services can be estimated over the phone, and you can use the tool at: Repair Pal

Yet, in an area where the environment is hard on vehicles, many of the services and repairs require special considerations and additional labor time based on condition. As such, we ask that you set up an appointment so that we can check your vehicle and at that point provide you with an estimate.

Do you install customer supplied parts?

We are unable to install customer supplied parts, and here's why: The very moment we install any part on your vehicle we become responsible, not just for that part but for a lot more. If that part were to fail while it's under warranty, we're responsible for removing it, paying a tech to determine why it failed so it doesn't happen again, buying a replacement part and having it delivered to us, and then installing it. We're also responsible for any towing that may be required, and for any other parts that would be damaged due to its failure. When you think about it, this is the way it should be, and it's why we have so many loyal customers that send their friends to us. It's our job to solve problems, and then stand behind our solutions. On the other hand, if we were to install a part that wasn't one of ours, then we wouldn't be responsible for it, or anything that may occur if it were to fail. I have to tell you, I'd much rather tell a customer that we're unable to install a part they'd like to provide, than tell them we just installed their part, it failed, and now it's their problem, not ours.

Do you perform IL Emissions Inspections?

If your vehicle failed the IL EPA's mandatory inspection, we are able to troubleshoot and repair the vehicle, but we are not able to provide the state test in house. The nearest IL Air Team testing facility is located in Skokie at 3555 Jarvis Ave.

Do you work on classic or exotic vehicles?

At Ted's Auto Clinic we have state of the art equipment and up-to-date training to service modern passenger vehicles, light trucks, and SUVs. Classic and exotic vehicle require special attention, and access to hard to find parts. As such we do not service antique, classic, or exotic vehicles, and recommend that you find a dealership or shop that specializes in your particular vehicle so that they can take proper care of your treasured beauty.

Do you install aftermarket remote start and/or aftermarket infotainment systems?

We can service just about any of the factory installed equipment and accessories on your vehicle because we have access to the same repair information that a servicing dealership does. Yet, we do not have that information for aftermarket components. As such, we do not service or install and aftermarket parts or accessories. We recommend reaching out to a shop that specializes in aftermarket component installation, such as ABT Electronics.

What is this going to cost me?

Keep in mind, we do great work, give honest assessments of the work that is required and/or recommended, hire professionals, use parts that are equivalent or better then what your vehicle was originally equipped with, and provide 2-year or 24,000-mile parts and labor warranty on the majority of our work. As such we are not the cheapest game in town, and our reputation speaks for itself (check out our online review, and ask your neighbors). We truly believe that your vehicle deserves the best!

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IATN (International Automotive Technicians' Network)
  • Car Care Aware

Testimonials

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    Ted is the best. He and his family are the nicest and most honest people I know in the auto repair industry. They have serviced my family's vehicles for many years now and have always done excellent work on all accounts, and at fair prices too. They've even taught me a thing or two about cars during my experiences there! I will get my car serviced here as much as possible going forward.

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    Dropped my car off on Friday and was ready today before noon. Someone tried to pry my drivers side lock out to steal the car. Ted took care of it for half what I though. Fast, efficient, always awesome

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    Let's be honest, going to a mechanic is like going to the dentist, you hate to go unless you really need to. Unless you are a certified mechanic or know someone you TRUST, it's very hard to get good service or at least a good honest price. I have been here once before for failed emissions, fixed btw. Now that the frigid Chicago weather has arrived, my 04 Altima started having steering "stiffness". I can handle simple jobs like brakes, tune ups, and oil changes. But I don't have all the tools necessary for a "big job". With that said, I researched my cars symptoms and came up with 1) bad steering pump, 2) u joint of lower steering rack 3) rack and pinion (huge $$$$). I emailed George about my issue, asked specific prices, set up an appt and told me how long it would take. The next day it snowed and was (very) late for my appt, but George still took my car in as Walk-in although they had several cars in there already. One of the mechanics (I'm assuming that's Ted) took it for a test drive, brought it in the shop and 15 min later, a diagnosis. U joint lower steering rack. Price tag $275 including the price for diagnosis. From the time I took it in and when it was done 4hrs later,1 hr faster than was expected (diagnosis, ordering the part,and installation).The main thing I really want to point out is, they will not give you outrageous prices, they will not add on parts you do not need, (in my case can't afford), George is a very honest guy with honest prices. Don't try bringing in a part you bought from eBay or any parts store because they will not install it, which is not a big deal because their parts are covered by a 2 yr warranty/24,000 miles. This shop is very friendly and very good customer service. Thanks! Found my new local shop.

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    This place is AMAZING! My usual mechanic was not answering the phone, so I jumped on Yelp and found this place.George was efficient, kind and personable! He quoted me a fair price for a new ignition switch, but said the rest of the car was in poor shape. His recommendation? Save my money and get rid of the car ASAP! Who does that? This guy is a rockstar!!!

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    Straightforward and professional!

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    I've moved out of the neighborhood but still come back to have my car serviced. Ted and his team are a breath of fresh air in a world where "everything car" can get overwhelming. It's a great place for a female to bring a car - they're never condescending, will answer all questions thoroughly and make sure you understand - they'll even show you under the hood! Ted and his guys take great care with their customers' cars - I don't think you can find a better price anywhere for such great work.