Let's be honest, going to a mechanic is like going to the dentist, you hate to go unless you really need to. Unless you are a certified mechanic or know someone you TRUST, it's very hard to get good service or at least a good honest price. I have been here once before for failed emissions, fixed btw. Now that the frigid Chicago weather has arrived, my 04 Altima started having steering "stiffness". I can handle simple jobs like brakes, tune ups, and oil changes. But I don't have all the tools necessary for a "big job". With that said, I researched my cars symptoms and came up with 1) bad steering pump, 2) u joint of lower steering rack 3) rack and pinion (huge $$$$). I emailed George about my issue, asked specific prices, set up an appt and told me how long it would take. The next day it snowed and was (very) late for my appt, but George still took my car in as Walk-in although they had several cars in there already. One of the mechanics (I'm assuming that's Ted) took it for a test drive, brought it in the shop and 15 min later, a diagnosis. U joint lower steering rack. Price tag $275 including the price for diagnosis. From the time I took it in and when it was done 4hrs later,1 hr faster than was expected (diagnosis, ordering the part,and installation).The main thing I really want to point out is, they will not give you outrageous prices, they will not add on parts you do not need, (in my case can't afford), George is a very honest guy with honest prices. Don't try bringing in a part you bought from eBay or any parts store because they will not install it, which is not a big deal because their parts are covered by a 2 yr warranty/24,000 miles. This shop is very friendly and very good customer service. Thanks! Found my new local shop.
-Dan P.
